Privacy Policy for Mailbox Clubs

Last updated: August 11, 2026

Who We Are

This Privacy Policy explains how Mailbox Clubs ("Mailbox Clubs," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you access or use mailboxclubs.com and our related websites, applications, communications, and services (collectively, the "Services").

For purposes of applicable data protection laws, Mailbox Clubs is the controller of personal information collected through the Services unless otherwise stated.

By using the Services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect:

  • Name
  • Email address
  • Account credentials
  • Profile information
  • Club or listing information
  • Uploaded images and content
  • Communications with us

Payment information is processed by third-party providers. We do not store full payment card details.

Newsletter and Marketing Information

If you subscribe to The Mail Drop or another Mailbox Clubs mailing list, we may collect your email address, subscription preferences, the date and method of signup, and information about your interactions with our emails.

We may maintain records of consent, subscription status, and unsubscribe requests as necessary to comply with applicable law and manage our mailing lists.

Automatically Collected Information

We may collect:

  • IP address
  • Device and browser information
  • Operating system
  • Pages visited and interactions
  • Referring URLs
  • Date and time data

Collected using cookies and similar technologies.

Information From Third Parties

We may receive information from third-party services you use to interact with Mailbox Clubs, such as authentication providers, payment processors, analytics providers, email providers, or social platforms, according to your settings with those services and their applicable privacy policies.

How We Use Information

We use your information to:

  • Provide and maintain the Services
  • Manage accounts and listings
  • Display public content
  • Improve the platform
  • Process payments
  • Communicate updates and support
  • Detect fraud and abuse
  • Comply with legal obligations

Public Content

Listings, profiles, and uploaded content may be publicly accessible. You control what you choose to publish.

Public Information and Search Engines

Mailbox Clubs is designed in part to make clubs, creators, and related information discoverable.

Information you choose to publish in a public profile, club listing, image, description, link, or other public area of the Services may be visible to anyone, including people who do not have a Mailbox Clubs account.

Public information may also:

  • Be indexed by search engines;
  • Be linked to or shared by other websites or users;
  • Be copied, saved, or redistributed by third parties; and
  • Remain temporarily available in search engine caches, archives, backups, or third-party systems after it is removed from Mailbox Clubs.

You should not publish personal, confidential, sensitive, or private information that you do not want to become publicly available.

We cannot control how independent third parties use information after it has been made publicly available.

Analytics and Similar Technologies

We may use analytics and performance services, including Google Analytics and Microsoft Clarity, to understand how visitors use the Services, diagnose technical issues, improve features, and measure site performance.

These services may process information such as device information, browser information, IP address, approximate location, pages viewed, interactions, referral information, and session activity.

Where required by applicable law, we will request your consent before using non-essential cookies, analytics technologies, or similar tracking technologies. You may withdraw or modify your consent through any cookie or privacy controls we make available.

Third-party analytics providers process information according to their own privacy practices.

Cookies and Similar Technologies

We use cookies and similar technologies for purposes such as authentication, account security, remembering preferences, measuring site usage, detecting abuse, and improving the Services.

Some cookies are necessary for the Services to function. Others, including certain analytics or performance technologies, may be optional.

Where applicable law requires consent, optional technologies will not be used until you provide the required consent.

You may manage your choices through any cookie consent tools we provide and through your browser or device settings. Disabling certain technologies may affect the functionality of the Services.

How We Share Information

We do not sell personal information for money.

We may disclose personal information as reasonably necessary to:

  • Hosting, database, authentication, storage, email, communications, analytics, security, payment, and other technology service providers that help us operate Mailbox Clubs;
  • Professional advisers such as attorneys, accountants, insurers, and consultants;
  • Government authorities, regulators, courts, law enforcement, or other parties where disclosure is required or permitted by law;
  • Protect the rights, property, security, or safety of Mailbox Clubs, our users, creators, or others;
  • Investigate fraud, abuse, security incidents, infringement, or violations of our Terms or policies; and
  • Complete or evaluate a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Public information you choose to publish through the Services is available to other users and visitors as described above.

Our service providers may process information only as permitted by their agreements with us and applicable law.

Email Communications and The Mail Drop

You may voluntarily subscribe to The Mail Drop or other promotional communications offered by Mailbox Clubs.

Where required by applicable law, we send marketing communications only with appropriate consent or another lawful basis.

You may withdraw your consent or unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

Unsubscribing from promotional communications does not prevent us from sending non-promotional communications that are reasonably necessary to operate the Services, such as account, security, listing, administrative, or support messages.

We may retain limited information about an unsubscribe request so that we can honor your preference and avoid sending further marketing communications.

Data Security

We use reasonable safeguards to protect data but cannot guarantee absolute security.

Legal Bases for Processing

Where laws such as the GDPR or UK GDPR require us to identify a legal basis for processing personal information, we may rely on one or more of the following depending on the circumstances:

Contract. Processing necessary to provide Services you request, manage your account, process a listing or claim, or provide features you use.

Consent. Processing you have affirmatively agreed to, including certain marketing communications, cookies, or analytics technologies where consent is required.

Legitimate Interests. Processing reasonably necessary to operate, secure, improve, understand, and promote Mailbox Clubs, provided those interests are not overridden by your rights and interests.

Legal Obligations. Processing necessary to comply with applicable legal, regulatory, accounting, tax, or law-enforcement requirements.

Protection of Rights and Safety. Processing necessary where permitted by law to prevent fraud, protect users, investigate abuse, enforce our policies, or establish, exercise, or defend legal claims.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before withdrawal.

International Data Transfers

Mailbox Clubs is operated from the United States.

If you access the Services from another country, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

Privacy and data protection laws in those countries may differ from the laws where you live.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information, which may include contractual protections, adequacy mechanisms, or other legally recognized transfer mechanisms.

Your Privacy Rights

Depending on where you live and the laws that apply to Mailbox Clubs, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Request portability of certain information;
  • Withdraw consent where processing is based on consent;
  • Opt out of certain marketing communications; and
  • Lodge a complaint with an applicable privacy or data protection authority.

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before fulfilling certain requests. We may also retain information where required or permitted by law, including for security, fraud prevention, legal compliance, dispute resolution, or enforcement purposes.

To make a privacy request, contact: support@mailboxclubs.com

Residents of certain jurisdictions, including California and other U.S. states, may have additional rights under applicable privacy laws if and when those laws apply to Mailbox Clubs.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain accounts and listings, comply with legal obligations, resolve disputes, prevent fraud and abuse, maintain security, and enforce our agreements.

Retention periods may vary depending on the type of information and why it was collected.

For example, we may retain:

  • Account information while an account remains active and for a reasonable period afterward;
  • Public listing information until it is removed, replaced, or no longer required;
  • Transaction and payment-related records as required for accounting, tax, fraud prevention, or legal purposes;
  • Support and administrative communications for a reasonable period;
  • Records of newsletter consent and unsubscribe requests as necessary to demonstrate and honor communication preferences; and
  • Security logs, backups, and fraud-prevention information for reasonable security and operational periods.

Deleted information may remain temporarily in backups, caches, logs, archives, or systems operated by third parties before being overwritten or deleted through normal retention processes.

Automated Decision-Making

Mailbox Clubs does not currently use personal information to make decisions that produce legal or similarly significant effects about individuals solely through automated processing.

We may use automated tools to assist with spam prevention, security, fraud detection, recommendations, search, analytics, or moderation.

Children's Privacy

The Services are not directed to children under 13 years of age, and individuals under 13 may not create an account or submit personal information through the Services.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without legally valid authorization, we will take reasonable steps to delete it.

Users between 13 and the age of legal majority where they live may use the Services only to the extent permitted by applicable law and, where required, with the permission of a parent or legal guardian.

If you believe a child has provided personal information to Mailbox Clubs in violation of this section, contact us at support@mailboxclubs.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Services, our practices, technologies, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this Policy.

If we make material changes, we may provide additional notice where appropriate or required by law.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated Policy to the extent permitted by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact:

Mailbox Clubs
Email: support@mailboxclubs.com